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Grievance Redressal Cell










Grievance Redressal Cell

    Haridwar University has constituted Student’s Grievance Redressal Committee and appointed an Ombudsperson at the University level. University has online grievance redressal mechanism which is easily & conveniently approachable through website: https://huroorkee.ac.in/student-cornes/grievance-redressal. Anybody can register his/her grievance/s at anytime from anywhere or anybody can personally approach to any member of grievance committee with his/her online application of grievance/s.

  1. Composition
    To provide opportunities for redressal of certain grievances of students already enrolled in any institution, as well as those seeking admission to such institutions, and a mechanism thereto.
  2. Objectives
    A complaint from an aggrieved student relating to the institution shall be addressed to the Chairperson, Students’ Grievance Redressal Committee (SGRC).
    Every Institution shall constitute such number of Students’ Grievance Redressal Committees (SGRC), as may be required to consider grievances of the students, with the following composition, namely:
    • A Professor – Chairperson
    • Four Professors/Senior Faculty Members of the Institution as Members.
    • Female Ph.D. Scholars may be provided Maternity Leave/Child Care Leave for up to 240 days in the entire duration of the Ph.D. programme.
    • A representative from among students to be nominated on academic merit/excellence in sports/performance in co-curricular activities-Special Invitee.
    • Atleast one member or the Chairperson shall be a woman and atleast one member or the Chairperson shall be from SC/ST/OBC category..

    Ombudsperson
    Prof. (Dr.) M.J. Nigam
    Former Head, Deptt. of Electronics and Communication Engineering, IIT Roorkee
    Contact No. (Office) : +91 9897138847
    Email ID : mkndnfec@iitr.ernet.in

    Grievance Redressal Cell


    S.No. Name Role Designation
    1 Dr Aadesh K Arya Chairperson Pro Vice Chancellor
    2 Dr Vipin Saini Member Director
    3 Dr Yashveer Singh Member Dean Computing
    4 Mrs Nisha Dhiman Member Dean Student Welfare
    5 Mr Abhinav Bhatnagar Member OSD
    6 Dr Sumit Kumar Member HOD, CSE
    7 Dr Rohit Kumar Member HOD, Computer Applications
    8 Lt Sumit Chauhan Member Secretary Registrar
    • The term of the chairperson and members shall be for a period of two years.
    • The term of the special invitee shall be one year.
    • The quorum for the meeting including the Chairperson, but excluding the special invitee, shall be three.
    • In considering the grievances before it, the SGRC shall follow principles of natural justice.
    • The GRC shall send its report with recommendations, if any, to the competent authority of the institution concerned and a copy thereof to the aggrieved student, preferably within a period of 15 working days from the date of receipt of the complaint.
    • Any student aggrieved by the decision of the Students’ Grievance Redressal Committee may prefer an appeal to the Ombudsperson within a period of fifteen days from the date of receipt of such decision.